How can we help you?
Get support for your Pearch experience
For Shoppers
Get help with your shopping experience, account, or general questions.
For Retailers
Partner support, integration help, and business inquiries.
Technical Support
Technical issues, API integration, and development support.
Frequently Asked Questions
How do I get started with Pearch?
Getting started is easy! Simply sign up for an account, verify your email, and you're ready to start shopping. Our AI will learn your preferences as you browse and make purchases.
How can retailers partner with Pearch?
Retailers can join our platform by visiting our retailer portal and following the simple onboarding process. We offer seamless integration options and dedicated support for our retail partners.
What payment methods do you accept?
We accept all major credit cards, PayPal, and various other payment methods depending on your region. All transactions are processed securely through our trusted payment partners.
How do I reset my password?
You can reset your password by clicking the 'Forgot Password' link on the login page. We'll send you an email with instructions to create a new password.
How can I update my account information?
You can update your account information by logging into your dashboard and navigating to the 'Account Settings' section. Here you can modify your profile, preferences, and notification settings.
What should I do if I encounter a technical issue?
If you encounter any technical issues, please use our support form above to submit a detailed description of the problem. Our technical team will investigate and get back to you as soon as possible.