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Get support for your Pearch experience
Get help with your shopping experience, account, or general questions.
Partner support, integration help, and business inquiries.
Technical issues, API integration, and development support.
Sign up at pearch.ai, connect your email through Google OAuth, and Pearch will start building your shopping memory from your order history. The setup takes about 2 minutes, and you'll immediately see personalized recommendations based on what you've actually bought.
Your order confirmation emails are the most accurate record of what you've actually bought—your real taste, budget, and preferences. Pearch reads only order receipts from retailers (like Amazon, Target, etc.), never personal messages or work emails. This is how we build your cross-retailer shopping memory.
Pearch reads order receipts (items, brands, prices, dates) and return/refund confirmations when available. We use this to understand your taste and budget. We don't use your data for ad targeting, we don't sell it, and we don't scan beyond receipts. Your shopping memory stays yours.
Yes. You have complete control. Disconnect email access anytime from account settings, and request full data deletion if needed. Once disconnected, Pearch no longer accesses your email, and deleted data is permanently removed.
Retailers can join our platform by visiting our retailer portal and following the onboarding process. We offer seamless integration options and dedicated support for retail partners.
Use the support form above to submit a detailed description of the problem. Our technical team will investigate and get back to you as soon as possible.